The Erie Zoo is wild about its future in Erie, Pennsylvania. For the first time in 25 years, officials announced that they are embarking on a campaign to take the Zoo’s Wild Open Spaces to the next level. The Zoo’s goal is to raise $10 million through the generosity of individuals, businesses, corporations, foundations and community organizations who want to be part of writing the next chapter of the Zoo’s history. Approximately $7 million has...
Lenny McAllister is the director of Western Pennsylvania for the Commonwealth Foundation. For more information, visit www.commonwealthfoundation.org. Rewarding hard work with access to opportunities is a noble goal. Removing red tape that blocks those chances helps achieve that goal. When people tell me about the hopelessness found in pockets of impoverished America, I often respond with a saying: “There are no socialists hustling on street corners in the dead of winter or the heat of...
The tourism industry is thriving in the tri-state region, with numerous events and attractions drawing visitors from near and far. Here, Emily Morris, chief brand officer for Chautauqua Institution, one of the country’s premier, nonprofit education centers and summer destinations, located in Chautauqua, New York, discusses some of the dynamic programs and events happening this year. Chautauqua Institution is one of the country’s most fascinating educational destinations. Tell us about its founding and its mission....
Customer service is one of the most important factors when deciding to do business with a company. In the tourism and hospitality industry, for example, customer service can have a major impact on the industry’s success or failure. As experts suggest, top-notch customer service can truly be a difference maker when choosing one destination over another — and the spending dollars that come with it. According to VisitPA’s Economic Impact of Travel Report, spending by...
