B. F. Fields Moving & Storage Earns Major Recognition


North American Van Lines, in conjunction with the NAMA (North American Movers Association) Quality Committee, announced that B.F. Fields of Erie has been named a 2014 Gold Medal Pursuit of Excellence award winner.

The Pursuit of Excellence program was designed to challenge the agents of North American Van Lines to improve performance related to eight moving industry metrics: summer capacity growth, hauling growth, book/haul ratio, safety/CSA (compliance, safety, accountability), customer service ratings, claims frequency, claim severity, and sales growth. An agent achieves a gold, silver, or bronze award based on the number of objectives met during the year. Awards are handed out in October at the 2015 North American Van Lines agent convention in La Jolla, California.

“North American is a proud and historic brand in the moving and services industry,” said Andy Kroll, vice president and general manager of North American Van Lines. “As a Pursuit of Excellence winner, B.F. Fields Moving & Storage of Erie personifies our van line’s strong commitment to provide a consistently exceptional level of service. Our organization is exceedingly proud to have B. F. Fields as part of the North American Van Lines family.”

Michael Squeglia, president of B. F. Fields, added, “With 110 years serving the Erie area, B.F. Fields is honored to be recognized as a Pursuit of Excellence winner, and looks forward to continuing to provide an outstanding moving experience for all of our customers.”

In addition to the Erie area, the company serves Meadville and Warren, Pennsylvania and Jamestown, New York in providing household goods moving, corporate relocation services, and office and industrial moving services to individuals and companies throughout the greater Erie and tri-state area.

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