Founded in 1999, XYCOM started out as a computer services and consulting firm and has since grown to a full-service provider of hardware and custom designed technology solutions. How would you describe your business today?
XYCOM is a full-service technology construction and low-voltage systems integration organization. We pride ourselves in being a company that listens and learns from our customers and strives to provide a custom-tailored technology solution that is user-experience driven, cost appropriate and forward thinking. Collaborative design coupled with hands-on training allows XYCOM to effectively deliver for our customers repeatedly. No one likes dealing with three to four different vendors all pointing the finger at one another when one of your systems isn’t working as intended. XYCOM focuses on delivering full-featured, integrated solutions without the need for multiple vendors and costly proprietary hardware.
Your services include everything from surveillance and security, audio and video, to data and networking. Tell us more about these diverse offerings.
Each and every technological system in a given building or business or a collection thereof, can and should work in a seamless and integrated manner. XYCOM really shines when given the responsibility to work with the client to develop a comprehensive plan to carefully select, implement and train on the right technologies. As a single source provider, XYCOM will methodically install the low-voltage cabling, communications systems, infotainment systems and physical security platforms. Every bit of building/facility technology that a business needs in-between the responsibilities and capabilities of IT folks and electricians, that is XYCOM.
Describe your customer base and why they choose XYCOM.
XYCOM focuses on five primary areas of business. Manufacturing/Industrial, K-12 Education, Municipal Governments, Hospitality, and Small Business. Each customer has come to XYCOM in search of assistance in some form or another. We provide honest advice with transparent pricing and are always willing to make whatever adjustments are necessary to succeed on behalf of our clients. For 25 years, XYCOM has built its reputation on always taking care of the customer, first.
When it comes to growing markets, how big is “technology construction” in today’s business world?
Technology is a part of everything. WiFi, Phones, Door Access, Surveillance, Climate Control, Guest Management, Digital Signage, Video Conferencing, Sound Masking/ Amplification, Video Walls, Cellular Repeaters, and other integral systems are the backbone of most business operations. Our clients are reliant on technology as a necessity but rely on XYCOM as a choice.
What are the latest trends in “technology construction” that you are seeing?
Unified building management with an emphasis on a “single pane of glass” by which the management occurs. Fully integrated and communicative physical security platforms have completely upended the security industry, for the better, in our opinion. Immersive Reality video and audio technology is the latest offering we see in the K-12 and employee training spaces.
What’s the best way to learn more about XYCOM?
Come visit our completely interactive office and demo space on Pittsburgh’s historic Northside. Technology is always best demonstrated in person, and we welcome you as our guest. You also can learn more at xycomgroup.com or call 412/828-1700.
