As artificial intelligence (AI) becomes more integrated into workplace operations, many employers are encouraging employees to adopt AI tools in daily tasks. However, not all initiatives succeed.
A survey by Howdy.com found that one in six workers admit to pretending to use AI, while one in five feel pressured to adopt it despite discomfort. This highlights a gap between organizational expectations and employee readiness, often driven by inadequate training, unclear guidance or rushed implementation.
To foster effective adoption, organizations must set clear policies, balance innovation with education, ensuring employees feel prepared and supported.
Training is critical, yet many employers make common mistakes that hinder AI adoption. Some key pitfalls include:
- Assuming familiarity – Not all employees are equally tech-savvy. Rolling out AI without assessing baseline digital literacy risks leaving some staff confused or disengaged.
- Using one-size-fits-all training – Generic modules often fail to meet role-specific needs. Tailoring learning to job functions improves relevance and adoption.
- Expecting AI to fit all tasks – Forcing AI into workflows where it adds little value erodes trust. Identifying where AI truly helps foster employee buy-in.
- Failing to stay current – With AI evolving rapidly, outdated knowledge leads to inefficiencies and risks. Ongoing updates and training keep usage effective and secure.
Ultimately, the success of AI integration depends less on the tools themselves and more on how people are prepared to use them. By developing formal policies, avoiding training missteps, providing ongoing support and fostering transparency, companies can create a culture where AI is seen as a valuable resource rather than a source of pressure or uncertainty.
For more information about how to navigate the challenges of AI adoption in the workplace, contact The MBA’s HR Services Department at 814/833-3200, 800/815-2660 or email hrservices@mbausa.org.
Kim Figurski, SPHR,
is an HR business partner at The MBA. Contact her at 814/833-3200, 800/815-2660 or kfigurski@mbausa.org.
